How does Admit One Products fulfillment pages connect with our site?

Your site will contain a link to our secure server. We provide a template that matches the basic look of your site. The entire transaction is handled on that server. When the transaction is complete, customers are returned to your home page.

Can we run this on our web server?

No, we maintain a database, connections to payment processors and specific application software to carry out the transaction. It is not practical to implement this on your server at this time. There are too many issues involving maintenance, backup and security.

Our Webmaster would like this to appear to be within our site. Can we do that?

If you are using frames, we could provide a blank template to put it in the frame. However, the more serious issue is that once you are within a transaction, you do not want the customer to be distracted by other buttons or links. We have done much research and study in developing a simple path for the customer to follow to check out quickly. It is best to complete that path before giving them back to your site. If your webmaster wants to provide a specific template to use, that can be done at an additional charge.

How reliable is your server?

Our server is running in a data center in Fremont, California. It provides a very fast connection to the Internet via multiple carriers. It is also directly connected with the MAE West, the west coast Internet exchange point. The data center provides power backup and the usual support to minimize downtime. In addition, we have a backup server, which can take over, in the event of a failure in the primary server.

How is customer data protected?

We manage the entire transaction with a 128 bit secure socket layer (SSL) connection. This provides security in the transmission of the data. The sensitive data is directly transmitted to our payment gateway also via SSL and is encrypted into our database. Your access to the management reports is also via an SSL connection.

What is the capacity of the system?

We are running this application on a very fast server utilizing Apache, PHP and MySQL, which are all known to be a very effective combination for speed and reliability. We have tested the system above any predicted loads on the system. Our bandwidth is not constrained at our data center so there are no practical limits to handling your business.

How complicated is the scanner setup?

The scanners we use are an industrial grade setup. They will arrive ready to scan. We provide enough redundant equipment to handle any common failure and a paper event manifest in case of any unresolved hardware issue.

How does it work?

Depending on your scanner choice, the scanners are loaded with a program to give feedback to the gate attendant on whether the ticket is good, already scanned, marked as lost or stolen or counterfeit. By using this method, all gates have up-to-date information on all tickets.